ISO Preparation

We can assist your company to establish and maintain management systems of quality management (ISO 9001) and IT Service Management (ISO 20000). Our services range from comprehensive consultancy in the implementation of control systems for simple training in business.

Our consultants offer practical and adapted processes and tools so that your business can meet the requirements of standards and work for practical solutions that are easy to follow by both employees and management.

ISO/IEC 20000 IT Service Management

The need for an international standard for IT service management has been evident for many years. As information technology has evolved, and quality service has become a prime business differentiator, it was surely only a matter of time before such a standard evolved.

ISO/IEC 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard ensures companies can achieve evidence-based benchmarks to continuously improve their delivery of IT services.

ISO 9001 Quality Management

Implementing ISO 9001 enables continuous improvement of your organization’s quality management systems and processes. In turn, this improves the ability of your operations to meet customer requirements and expectations.

Improving your organization’s Quality Management Systems can positively boost your profitability. Demonstrating real commitment to product and service quality can transform your corporate culture because, as a result, employees understand the requirement for ongoing improvement.

Benefits of ISO/IEC 20000

  • Achieve international best practice standards of IT service management
  • Develop IT services that are driven by and support business objectives
  • Integrate people, processes and technology to support business goals
  • Put in place controls to measure and maintain consistent levels of service
  • ISO/IEC 20000 is compatible with ITIL to support continual improvement

Benefits of ISO 9001

  • Allows you to become a more consistent competitor in your marketplace
  • Better quality management helps you meet customer needs
  • More efficient ways of working will save time, money and resources
  • Improved operational performance will cut errors and increase profits
  • Motivate and engage staff with more efficient internal processes
  • Win more high value customers with better customer service
  • Broaden business opportunities by demonstrating compliance